Full Shipping Policy
Souper Cubes® Shipping Policy
Free Standard Shipping Offer
We offer free standard shipping on orders over $50 to destinations within the Continental United States. This offer does not include Alaska, Hawaii, or other US territories. Free shipping qualification is calculated on the total of items in the cart after any promotions or discounts are applied and does not include taxes. The free standard shipping offer is not valid on prior purchases.
General Shipping Policy
Orders are processed and shipped from our fulfillment center in Southern California within 24 - 48 business hours after being placed. The fulfillment center is closed on weekends and major holidays. For example: Orders that are placed on a Friday or over the weekend will not ship out until the following Monday at the earliest.
We typically utilize UPS, and USPS for shipping services though occasionally packages will be shipped via a different carrier. Tracking information will be provided when your order is handed off to the carrier. In some cases it can take several days for the carrier to scan in your package after they have taken it from our fulfillment center. These extended scan time scenarios are unfortunately out of our control.
Not all shipping services are available in all areas such as Hawaii, Alaska, Puerto Rico, PO boxes, US territories.
We do not offer international shipping at this time, but are working on adding shipping to countries in North America in 2021.